This policy specifies the terms of refunds for our sales or services and services provided by the Company (hereinafter referred to as "price").
(1) We will refund the received price to the customer only in the following items.
(I) If the product / service is not sold or provided or is significantly delayed due to the reason to be returned to our blame.
(Ii) If the Company admits that there is a damage or defect in all or part of the product or the service
3) In addition to the one specified in each item, when we specially allow the refund of the price
(2) Regardless of the provisions of the preceding paragraph, the Company shall not be obliged to refund the price in any of the following items. Provided, however, that this is not the case if the Company specially approves the refund of the price in item 3 of the preceding paragraph.
(1) If we do not sell or provide products and services to our customers by the Company or provide significantly delayed (we will not provide information necessary for sales or services for products and services, and products, and products.・ Includes that the cooperation of customers required to sell or provide services will not be cooperated, but this is not limited.)
(Ii) In the event that all or part of the product or duties may be damaged or defect due to reasons to be returned to the customer's blame
(Iii) When the customer has already started using the product or has started using the service
(Application for refund)
1) If you wish to refund the price, you shall apply to the Company to apply for a refund separately by the specified method specified by the Company. The costs required for this application (including communication costs, mailing costs, and other expenses) will be borne by the customer.
(2) In the event of an application set forth in the preceding paragraph, the Company shall immediately judge the refund of the price, and notify the customer the examination results by the company prescribed in the event that the examination is completed. To do.
(Refund method / time)
(1) In the case of refunding the price, the Company will refund the price separately by the method specified by the Company. The cost required for refund (including the transfer fee, etc.) will be borne by the Company.
(2) The time of refund of the price based on the preceding paragraph shall be specified separately by the Company.
(Return of products, etc.)
1) If you receive a refund of the price, you shall bring or send the received product to the designated place by the Company separately by the Company specified by the Company. However, this is not the case if we recognize it.
(2) If you receive a refund of the price, the customer shall stop the use of the services provided immediately, or to restore the services provided by the Company separately to the original state. However, this is not the case if we recognize it.
3 The costs required for bringing or sending products specified in the preceding two paragraphs, recovery of the original form of services, etc. (including transportation expenses, transfer fees, etc.) will be borne by the customer. However, this is not the case if we recognize it.
(Not applied to cooling off)
(1) When the Company makes mail order, the provisions of cooling -offs under the Act on Specified Commercial Transactions (hereinafter referred to as the “Specified Commercial Transactions Law”) shall not apply.
2. The customer shall withdraw the application (hereinafter referred to as “this agreement”) or to cancel it, except in cases specifically specified in this policy. , This agreement shall not apply the text of Article 15-2, Paragraph 1 of the Specified Commercial Transactions Law.
2022Year05Month 18Day Establishment